Privacy Policy

This Privacy Policy explains how Claw collects, uses, discloses, and protects personal information when you access or use our website, product, and related services.

This policy applies to information processed by Claw in connection with business and consumer use of the service.

We collect information you provide directly, including account details, profile information, submitted prompts, URLs, generated workspace content, and communications with support.

We collect usage and technical data, including log data, browser and device metadata, session activity, feature interactions, and diagnostics needed for reliability and abuse prevention.

Where applicable, we collect billing and transactional information through our payment and infrastructure providers.

We use personal information to provide, maintain, and improve the Claw service, including generating outputs and enabling core product functionality.

We use information to authenticate users, secure accounts, detect misuse, troubleshoot issues, and enforce our terms and policies.

We may use aggregated or de-identified information for analytics, product development, and model quality improvement.

We may disclose information to vendors and subprocessors that perform services on our behalf, including cloud hosting, analytics, authentication, AI processing, customer support, and payment operations.

These providers are permitted to process data only as necessary to provide contracted services to Claw and subject to contractual restrictions where required.

Claw does not sell personal information to data brokers.

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including service delivery, legal compliance, dispute resolution, and enforcement of agreements.

Retention periods vary based on the category of information, legal requirements, and operational necessity.

When retention is no longer required, we delete or de-identify information using commercially reasonable measures.

We implement technical and organizational safeguards designed to protect personal information against unauthorized access, accidental loss, and misuse.

No security control is infallible, and we cannot guarantee absolute security. Users are responsible for protecting account credentials and reporting suspected unauthorized access promptly.

Subject to applicable law, you may request access, correction, deletion, or export of personal information associated with your account.

You may also object to or request limitation of certain processing in jurisdictions where such rights apply.

To submit a privacy request, contact Claw support through the product.

Claw is not directed to children under 13 years of age, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information, contact support so we can investigate and take appropriate action.

We may revise this Privacy Policy from time to time. When we make material changes, we will update the effective date and provide additional notice where appropriate.

Continued use of Claw after policy updates constitutes acceptance of the revised policy to the extent permitted by law.